Home > FAQ


1. About ICStation

What products does ICStation offer?
At ICStation.com, we offer a diverse range of electronic products, including devices and components, development modules, development boards, and consumable materials.

How can I make a purchase at ICStation.com? 
Step 1: Join us - Registering as a member for FREE by clicking  " Register "  to completing the application. 
Step 2: Find Items - Browse through "Product Categories"  or use the search funcation to find what you need. 
Step 3: Add to cart - Once you have a valid account, click  "Add to Cart"  to add the items you want .
Step 4: Checkout - We currently accept payments through PayPal and T/T Bank Transfer only.  
What should I do if the checkout fails?
Please contact orders@icstation-team.com or icstation.com@outlook.com, we will assist you with completing your payment.
How do I register? 
Click "Register" to complete the member registration application. 
Why should I register? 
After registering, you will have a private and secure account at ICStation.com. You can check your order details at any time, receive bonus points for orders, and receive extra coupons for promotional activities.
How do I change my user ID? 
Once registered, you can't change your user ID. If you need to change it, please register again with a new ID. 
What should I do if I forget my user name and/or password? 
If you forget your password, click " Password Forgotten? click here" on the top right of website to retrieve it. If you still can not access your account, please contact customer service via orders@icstation-team.com for assitance.
What can I do if the address book profile fails?
Please contact the customer service, we will update the address for you.

3. Finding products

How do I find products? 
Find products on ICStation.com easily using one of the following methods: 
Product Categories - Browse our catalogs to find different products, such as diy kits, ICs components, development board, modules and so on. 
Search Bar - Use search bar to find what you want by keyword, product name. 
How can I receiev notifications for items on Sale? 
Register with a valid and frequently used email address to receive notifications of sales, promotions and activities. You can also subscribe to our Newsletter for the latest promotion.
4. Security
Why does your site show up as insecure without https?
We understand your concern, but please rest assured that we use PayPal to process orders, and the payment page at PayPal is secure. Once your order is placed on the PayPal website, the SSL protocol ensures your information is protected.


5. Payment

What payments method do you accept? 
We accept PayPal, T/T Wire Transfer.

For more information on how to pay with a credit card without a PayPal account,Click HERE !!! For other payment method, please contact us at orders@icstation-team.com

Is your payment process secure? 
All payment information is stored and processed on our secure server. The data is transferred in an encrypted format and can only be decrypted by the processing bank or us. If you pay with PayPal, PayPal will guarantee your transaction and the safety of your PayPal account.
Who is responsible for shipping costs? 
For orders reached $20 usd, it is free. We undertake it:)
For orders under $20 usd, buyers need to pay a $5 shipping fee.
What kind of shipping methods do you offer? 

We offer two types of shipping:

1. Regular Shipping: Airmail with Insurance Tracking Number Service.
2. Express Shipping: DHL/FedEx/Aramex/UPS
How do I get a shipping estimate? 
ICStation.com will send you an email of shipping info after we got your order.
And you also can get the shipping info at the bottom of each page.
How do I check the status of my shipment? 
Log in ICStation---Find My Orders--Click View The Orders I've Made--Click View, for more info, please by check here: "Track your order". 
How does DropShipping Work? 
1) Choose a product on our website. 
2) Advertise it on your website(You can also lists our products on www.ebay.com or other online auction stores). 
3) Your customer places & pays order on your website. 
4) You place the same order on our website with your customer shipping address and keep the profits. 
5) We ships item to your customer without your customer knowing it is dropshipped. 
6) Your customer receives item; You never saw or touched any inventory. 
How does a drop shipping source benefit you? 
1) You can become a retailer without needing to invest large amounts of money and start your business with very little risk. 
2) There is no expensive inventory or warehouse to maintain. 
3) Drop Ship allows you to sell a broad range of products without investment. 
4) You don't have to carry inventory or pay for inventory upfront - if the products doesn't sell, you never have to buy it. 
5) You do not have to buy packing materials and shipping labels, nor will you need a shipping account. 
6) You do not have to spend time on packaging and mailing the merchandise. 
Why choose ICStation.com as your DropShipper?
1) You may use our pictures and descriptions anywhere to help you in your sales.
2) No min. order is required.
3) You purchase products from us at competitive price and set your own retail price at whatever you want for huge profits. 
4) ICStation.com will ship your order anywhere you want with free shipping. 
What is the minimum quantity for your wholesale business? 
The minimum opening order for wholesale pricing is $200.00. Re-order minimums are $100.00.
If the opening order placed does not consist of $200.00 or more and does not meet our requirement it will be canceled automatically. 
Do you provide sample items to your customers? 
Sample items are NOT available, but please feel free to let us know if you need any material of the products. 
How much does it cost to join the affiliate program? 
It is FREE. You will earn a 5%-8% commission on ALL our products that we sell via your link. 
How do affiliates earn money? 
First you sign up to be an affiliate at our store.
Then you simply post product info and affiliate links on the internet about ICStation products.
Affiliates will be credited with all sales coming through their referrals. 
What products are included in the affiliate program? 
All the products on our website are included. 
Is it easy to set up? Do I need any technical knowledge? 
It is very easy. We provide all the material and keep it simple.
If you need any help we are available at orders@icstation-team.com.
We will provide you help and answer any questions you might have. 
How do I start? 
It is fast and easy! Click Join Free and choose the customer type as "Affiliate". 
Tip: If you have signed in as a customer, most fields on the sign up form will be filled automatically. 
How do I check my earnings? 
You will have your own login and password. You can login at any time to check your earnings. This is all updated in real time. 
How do I promote your products? 
We provide you with links/images which you can put on your web site. We will make promoting ICStation.com as easy as possible, leaving you with little work to do. 
How much can I expect to earn? 
This all depends on how many visitors you send to us. We pay 5% commission on all our products.
If a visitor to your website clicks on the link to the ICStation site and they buy at least $100 of products, you receive a $5 as commission.
It adds up quickly. 
When and how will I get paid? 
You will get paid on or around the 15th of each third month; i.e., each quarter (January, April, July, November).
We send your commission via PayPal. 
How do I contact you if I have a problem? 
For any queries regarding ICStation Affiliate Program, please email us at orders@icstation-team.com.
Make sure you provide as much information as possible in the e-mail.